Links do not imply that Western Union is associated with or legally authorized to use any trademark, trade name, logo or author symbol displayed in or accessible through the links, or that any Linked Sites are authorized to use any trademark, trade name, logo or author symbol of Western Union or any of its affiliates. Neither company has any kind of refund policy, money sent is money gone forever. 1. ... Blog | Help | Fraud Awareness | Investor Relations | Careers | Western Union Foundation | News | Become an agent | Payment Solutions | Intellectual Property | Online privacy statement | State licensing | File a complaint | Law Enforcement Subpoena Information | Terms & Conditions | Site map . You shall not (i) use any robot, spider, scraper or other automated device to access the Website or Service; or (ii) remove or alter any author, trademark or other proprietary notice or legend displayed on the Website (or printed pages thereof). For transactions sent outside the U.S., EPL generally means any Agent location in the destination country You identify. In most cases, you can fill the Trace/Refund Request, and your refund will be sent to you within 30 days. Find a Western Union location near you and access our services wherever you are. This portal and its contents are the property of The Western Union Company and may contain proprietary and confidential information. Western Union does not represent or endorse the accuracy or reliability of, and expressly disclaims, any advice, opinion, statement, or other information displayed or distributed through any Linked Site. The Department of Justice (DOJ) has begun its second distribution of approximately $147 million in funds forfeited to the U.S. Government from the Western Union Company to approximately 33,000 victims located in the United States and abroad. WU has the right to assign this Agreement to any party, at any time without Your consent. The fee to replace a lost or stolen USPS money order is $6.25. THE SERVICES, AS DEFINED BELOW, ARE PROVIDED TO YOU SUBJECT TO THE FULL TERMS AND CONDITIONS AND APPLICABLE LAW. Western Union is not an escrow service provider. PLEASE REVIEW ALL TRANSACTION DETAILS FOR ACCURACY BEFORE CONTINUING YOUR TRANSACTION. Send money online to 200 countries and territories with more than 500,000 Western Union agent locations. Sharing is caring. Information provided to WU shall be truthful and complete. We have secure and reliable money transfer locations all over the world. I reviewed Western Union transfer policy in an attempt to understand what i have done wring and insee nothing. A Receiver who is not enrolled in a Card or MWallet program may be able to receive funds at an Agent location and may be subject to additional requirements. Victims from all over the world will be eligible to apply for a share of the refund pot, provided they sent a money transfer through Western Union between 1 January 2004 and 19 January 2017 to a fraudster. 3. You can submit your refund request with or without the money order's serial number, but it's faster and costs … You can file the claim online. Other product, service and company names appearing on the Website may be trademarks of their owners. THOSE DETAILS MAY INCLUDE NAME, BILLING ADDRESS, EMAIL, AND PHONE NUMBER. Obtain a Trace/Refund Request form from the vendor where you purchased the money order even if you do n 4. * Western Union also makes money from currency exchange. ADMINISTRATION CHARGE: Transactions not picked up or canceled by You within 1 year of the send date will be assessed a non-refundable administration charge of up to $0.50 per month from the send date, not to exceed $42.00, which will be deducted from the amount sent (or where such charge exceeds the maximum amount permitted by law, the maximum amount permitted by law). Unless required by applicable law, WU accepts no responsibility to You nor to any Account holder, for any fees imposed on Receiver by the Account provider. © 2020 Western Union Holdings, Inc. All Rights Reserved. It supersedes all prior understandings and cannot be modified orally. Submit A Coupon for Western Union here. There's always the possibility — as with a check — that the money order might go missing or never be collected, so MoneyGram does have a refund process. In addition to the transfer fees, which are charged by WUIS, a currency exchange rate will be applied. However, Western Union will not be liable where: (1) You do not have enough money available in Your Account; (2) Your Account is closed or withdrawals restricted; (3) the transaction exceeds dollar or frequency limitations imposed by Western Union or Your Account Provider; (4) circumstances beyond Western Union's control (such as flood, fire, power outages, mechanical or system failures); (5) Your Account Provider does not honor the transactions, the transactions are not processed or the transactions are returned by Your Account Provider; (6) Your instructions are lost or delayed in transmission to Western Union; (7) Western Union fails to process your transactions because of a reasonable security concern or the Service option has been discontinued or suspended, or Western Union otherwise advises You that Your request will not be processed; and (8) other exceptions allowed by applicable law. You and Receiver represent that Your use of Services does not violate: (a) any law, including, without limit, laws relating to money laundering, illegal gambling activities, support for terrorist activities or fraud; and/or (b) this Agreement. This Agreement is governed by Colorado law without regard to conflicts of law rules. You shall indemnify WU and its Agents for all losses of any kind (including attorney fees) arising out of any Agreement breach by You or Receiver. For transactions sent within the U.S., EPL generally means any Agent location in the destination state or U.S. territory You identify. Services may be provided by Western Union Financial Services, Inc. NMLS# 906983 and/or Western Union International Services, LLC NMLS# 906985, which are licensed as Money Transmitters by the New York State Department of Financial Services. The Account provider may impose additional fees on Receiver for receiving the funds into an Account. WU may reduce this amount if You demonstrate hardship. 10. Refunds worth $153 million are being sent to 109,000 US consumers affected by fraudulent payments at Western Union. Transactions may be reported to applicable authorities. LIMITATIONS OF LIABILITY: TO THE FULLEST EXTENT PERMITTED BY APPLICABLE LAW: (1) IN NO EVENT SHALL WU BE LIABLE FOR DAMAGES WHETHER CAUSED BY NEGLIGENCE ON THE PART OF ITS EMPLOYEES, SUPPLIERS OR AGENTS OR OTHERWISE, BEYOND THE SUM OF $500 (in addition to refunding the transfer amount and transfer fee and except as provided in California Financial Code § 2102); and (2) IN NO EVENT SHALL WU OR ITS AGENTS BE LIABLE FOR ANY INDIRECT, SPECIAL, INCIDENTAL, CONSEQUENTIAL, EXEMPLARY OR PUNITIVE DAMAGES, OR THE LIKE. Qualifying refunds for transactions within the U.S. will be made within 45 days of receipt of Your valid written request. Payouts will generally be made in the national currency of the EPL ("Local Currency"). LOCATION BASED SERVICES: You acknowledge and authorize that information concerning the location of your mobile device, tablet or computer may be used to assess location. In some destinations Receiver may be required to provide identification, a test question answer or both to receive funds in cash. Unless required by applicable law, Western Union accepts no responsibility to You or any Account holder for any fees imposed by an Account Provider. REFUNDS: Subject to applicable law: (i) transactions may be canceled for a refund of the transfer amount, unless the funds have been picked up or deposited at the time WU receives Your written request; (ii) for certain services, excluding WU's bill payment and prepaid products and services, WU may provide a transfer fee refund if funds are not available within the specified timeframe; and (iii) WU may charge You a fee to refund the transfer amount back to You in those instances where Receiver rejects Your funds. If Western Union does not receive authorization from the Account Provider, the transactions will not be processed, and funds will not be transmitted to the Final Receiver. Neither WU, nor its Agents, endorse or recommend the services of any Card or MWallet provider. WHEN YOU SEND MONEY OUTSIDE THE U.S., SERVICES ARE PROVIDED JOINTLY BY WUFSI AND WESTERN UNION INTERNATIONAL SERVICES, LLC ("WUIS"). Western Union money transfers are generally quick and can be done at numerous locations. CONSUMER FRAUD ALERT: PROTECT YOURSELF, BE CAREFUL WHEN A STRANGER ASKS YOU TO SEND MONEY, ESPECIALLY FOR INTERNET AUCTIONS, NEWSPAPER OR TELEPHONE OFFERS. PORTION OF THE SERVICES ARE TYPICALLY PROVIDED THROUGH A WESTERN UNION, VIGO, OR OV AGENT. IMPORTANT NOTICE FOR USING YOUR ACCOUNT TO PAY FOR THE TRANSACTIONS: By initiating the transactions from an Account, You (i) affirm You are the owner of the Account and have authority to initiate the transaction and (ii) authorize Western Union to initiate electronic debits and credits to Your Account to process and correct errors and resubmit the debit or credit, according to applicable rules, if a transaction cannot be completed. Can you claim a Western Union refund? 2. You will be responsible for up to $125 of the administration fees. Découvrez comment nous utilisons vos informations dans notre Politique relative à la vie privée et notre Politique relative aux cookies. As used in this Agreement, "WU" or "Western Union" refers to WUFSI for transactions sent within the U.S., and WUFSI and WUIS for transactions sent outside of the U.S., and "Agent(s)" refers to U.S. agents of WUFSI and/or international agents or representatives of WUIS, as applicable. In fact, ... > CLASS ; COLLEGE ; TESTS ; VOCAB ; LIFE ; TECH ; How to Cancel a Western Union Transfer. WU and its Agents may refuse to provide Services to any person. Store Rating. The arbitration will be administered by National Arbitration and Mediation ("NAM") under its Comprehensive Dispute Resolution Rules and Procedures, which are available at www.namadr.com/downloads.cfm or by writing to 990 Stewart Ave., 1st Fl., Garden City, NY, 11530, and explain how to initiate arbitration. 11. Refund requests made on the same day will always include the charges as well as the principal send amount. Western Union may use the Automated Clearing House ("ACH") network, book transfer, electronic funds transfer, wire transfer or other methods to process transactions relating to an Account. 6. INTERNATIONAL TRANSACTIONS, CURRENCY EXCHANGE: When You send money outside the U.S., You are contracting with both WUFSI and WUIS, which are conducting two separate money transfer transactions in order to make the money available to Final Receiver. Scammers contacted people and promised prizes, loans, jobs, discounted products or other financial rewards in exchange for money upfront. Postal Inspection Service. The scammers told people to send money through Western Union. The bank or other provider of an Account, including card issuers (the "Account Provider") may impose additional fees on Your Account. In the first transaction, You are engaging WUFSI and its Agents to collect Your money and make it available to WUIS. Information disclosed may include financial data (e.g., information on transactions with us and other financial matters), contact information, identification, computer, mobile device and social network information. SPECIAL TERMS FOR INTERNATIONAL TRANSACTIONS: Notwithstanding the foregoing, and subject to applicable law, international transactions may be canceled for a full refund of the transfer amount and fees paid within 30 minutes of payment, unless the funds have been picked up or deposited. Western Union seems to not care about me as a customer so i would advise people to use moneygram. Every time I make transaction online they hold money based on my dad country of origin and because of my name. You may view and retain a copy of the pages of the Website only for Your own personal, non-commercial use. Pour autoriser Verizon Media et nos partenaires à traiter vos données personnelles, sélectionnez 'J'accepte' ou 'Gérer les paramètres' pour obtenir plus d’informations et pour gérer vos choix. About us Western Union may by law be liable for damages caused by its failure to debit Your Account in accordance with these terms and conditions, in the correct amount or in a timely manner when properly instructed by You.

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