Call for your emergency cash of up to 90% of your card's available credit, and pay in affordable monthly installments at a low interest rate of only 9.88% p.a. Go to the nearest Branch/ATM to change your PIN. We wish to remind you on our terms on the use of links, Disclaimer and Reservation of Intellectual Property Rights. Enjoy an automatic annual fee waiver with a minimum of 12 retail transactions, or RM15,000 retail spend in a year. Q: How do I check my application status online? A lways check your credit cards periodically to ensure that the cards are not missing from your wallet. Please note that response time will vary according to your Internet connection speed and the number of simultaneous applications being submitted to us at the same time. Our Customer Relationship Officers are available from 9am to 6pm, Monday to Saturday. Click here for the Hong Leong Club Rewards Programme Terms and Conditions. Click here for the Hong Leong Club Rewards Programme Terms and Conditions. Hong Leong Bank (HLB) has become the first bank in the country to offer a fully digital onboarding experience for customers looking to open a bank account. Get notified on you transaction. 2009-2020 With over 10 years of operation in Viet Nam market, Hong Leong Bank Vietnam has been constantly devoted to associating with customers in every financial journey and gradually becoming a reliable financial partner. Jika Transaksi Layak yang dipaparkan dibatal dan dikredit semula, Bank mempunyai budi bicara mutlak untuk mendebit akaun kad kredit dengan nilai yang setara Pulangan Tunai. This means that HLB customers will no longer need to visit a bank branch or a self-service terminal for verification procedures in order to open a bank account. The maximum cash rebates to be earned is RM1,000 p.a. Alternatively, you may also arrange for a future dated credit card payment. Other form of income substantiation may be acceptable on case to case basis e.g. 5 & 7 Jalan Besar Susur 1, 43300 Seri Kembangan. If you do not receive your credit card statements on time, please report to your bank promptly. The Emergency Record and Travel Vault securely stores vital information such as medical, personal and Credit Card details online which can be retrieved easily in the event of an emergency, such as a lost or stolen wallet.Country Guides provides useful information about your destination, such as standard of healthcare, where to find a hospital, cultural tips, important telephone codes and much more. A: Hong Leong Bank requires approximately 7 working days upon receiving the required supporting documents to complete the evaluation of your application. Split your large purchases into a repayment plan wherever you are, Enjoy 0% interest repayments when you make large purchases from our 4,000 participating EPP merchants across Malaysia. SMS Transaction Alert. Email Download and complete the Smart Move Balance Transfer application form and email the completed application form along with a copy of the other bank's latest credit card … Initial Hong Leong Bank complaints should be directed to their team directly. Note: Our Chat Service is for Hong Leong Bank / Hong Leong Islamic Bank Products and … Find the best Hong Leong credit card that suits your lifestyle. Memorize your PIN immediately and destroy the PIN envelope. Bagaimanapun, Pulangan Tunai hanya akan dikreditkan ke dalam Kad Kredit Prinsipal dalam masa 2 kitaran penyata selepas Transaksi Layak dipaparkan. Convert your Rewards Points into Enrich Miles and redeem free flights, upgrades, shopping vouchers and more. The exchange rate may differ from the published daily rate due to market fluctuation. Ensure that you authorize all use of credit card (face to face or on Phone/Internet). Be it the finest nouvelle cuisine or a gastronomic extravaganza, go where your taste buds lead you. Tel : 03-89430795. Fly for Free. The bank do not need your account details, it already has it. You are leaving Hong Leong Bank's website as such our Privacy Notice shall cease. Your Relationship Manager is supported by an experienced team of Customer Service Executives. Notify the bank in advance for any change in address if you move. Hanya Transaksi Layak yang dipaparkan layak mendapat 20% Pulangan Tunai. With spending power to match your financial status, your Platinum Card gives you the luxury of living the lifestyle you wish. *The above Features & Benefits are subject to Terms and Conditions. Effective January 2018, please be informed that we will be discontinuing the issuance of the Hong Leong Platinum Business Credit Card Year End Statement. Understand the differences between a DCC transaction and a foreign currency transaction. 3 Rebate is calculated on the retail spending of the month and will be credited into your account in the following month. Be cautious about e-mails that offer credit services. As long as you maintain a Current or Savings account with Hong Leong Bank or Hong Leong Islamic Bank. Hong Leong MATTA Credit Cardholders who enters the Plaza Premium Lounge at KLIA after the monthly quota is fulfilled, are required to pay the retail price as determined by Plaza Premium Lounge. Debit Card-i . We wish to remind you on our terms on the use of links, Disclaimer and Reservation of Intellectual Property Rights. 20% Cashback will be awarded on all eligible travel expenses charged to the Hong Leong MATTA Credit Card. 20% Pulangan Tunai akan diberikan untuk semua perbelanjaan perjalanan layak yang dicajkan kepada Kad Kredit MATTA Hong Leong. Click here for the Hong Leong Club Rewards Programme Terms and Conditions. The more you shop, the more you will be rewarded. Earn 1% in cash for every Ringgit spent on shopping, dining, petrol or just about anything else. Select from our range of Credit Cards to find the right one for you. For security reasons, your card will not be activated until you have signed the Signature Form. New Home Branch. Complimentary Entrance to MATTA FAIR via VIP Express Lane. Kadar keutamaan ditawarkan kepada Pemegang Kad Kredit MATTA Hong Leong yang membeli matawang berikut: Kadar keutamaan untuk pembelian matawang asing di atas, hanya disediakan di BDC HLB di Lapangan Terbang Antarabangsa Kuala Lumpur 2 (KLIA2) dan Makhota Parade, Melaka. Hong Leong Bank. For complete list of discounts and privileges, please visit www.hlb.com.my, Exclusive Visa Commercial Discounts & Privileges, For complete list of discounts and privileges, please visit www.visacommercialoffersasia.com, Complimentary Visit to Plaza Premium Lounge Malaysia & Singapore. Your card is not transferable. Pemegang Kad Kredit MATTA Hong Leong dikehendaki menyemak dengan pengurusan Plaza Premium Lounge di KLIA untuk maklumat lanjut mengenai kesediaan masuk secara percuma. Your MATTA credit card awards you with 1% Cashback every time you transact overseas. Click here to check out the latest rates. ... Champion in providing excellent customer … Our website is encrypted with the Secure Socket Layer (SSL).Hence, all data communicated within the system is secure and protected from unauthorized usage. When you receive your new/renewal/replaced credit card, always check that the card is in your name, and that the sealed package is not compromised. A: Approximately 3 working days within Klang Valley and 5 working days outside Klang Valley upon receiving our notification letter. Manage and analyze banking products such as credit card, current & saving accounts, hire purchase, mortgage, etc.) HLB may at its sole and absolute discretion, disqualify any credit cardholders from the Offer and reserve the right not to allow the credit cardholder to enjoy the Offer. Hong Leong Bank (HLB) has announced that it’s the first bank in Malaysia to offer a fully digital onboarding experience. You can also view your recent credit card purchase that is not listed in your latest credit card monthly statement (principal & supplementary account details). Hong Leong Touch’n Go Zing Card with an automatic reload features is linked to your Hong Leong Credit Card. Every time your Hong Leong Touch’n Go Zing Card balance falls below RM50, it will automatically reload RM100 and the amount will be charged to your Hong Leong Credit Card. Immediately call the Bank if the seal is broken or opened. A: Yes. Travel smart with the must-have travel companion – the Hong Leong MATTA Credit Card. We offer rates above our existing competitive rate so you can enjoy bigger savings each time you travel overseas. Enjoy the convenience of auto-reload with Hong Leong Touch'n Go Zing Card, Hong Leong Touch’n Go Zing Card with an automatic reload features is linked to your Hong Leong Credit Card. HLB’s failure to enforce a particular term and condition does not constitute a waiver of that term and condition by Hong Leong Bank. If you happen to be in the neighbourhood, why not drop by any of our branches located nationwide to perform your credit card transactions? The offer consists of the following cardholder’s privileges: 20% Pulangan Tunai atas Perbelanjaan Perjalanan. Enjoy your new security feature that gives you a safer and more convenient online shopping experience when you use your Hong Leong Credit Card. A: No. Never send account information, such as account number or PIN in an e-mail as it may be intercepted. Headquartered in Malaysia, the Group has been in the financial services industry since 1968 through Hong Leong Finance Berhad and since 1982 through Dao Heng Bank Ltd. in Hong Kong. Keep the bank phone numbers readily available with you to immediately report any lost or stolen card. All you have to do is call 1-800-38-8830 or 03-7626-8899 (overseas). Find out what credit card services are available on Connect, Replace your signature with a 6-digit pin, Credit Cards With a single phone call, you have the power to meet every contigency 24 hours a day, 365 days a year. That's why our dedicated Customer Service Assistance is ready to help you daily from 8am to 11pm, should you require personal assistance or have any queries regarding your Hong Leong ACCCIM Gold Card. It's our Personal Assistant, entirely dedicated to be your beck and call, anywhere in the world. Enjoy a high credit limit of up to RM300,000. 1. Savour the selection of fabulous offers and discounts from fine dining to free hotel night - worth a total of over RM2,000 - our way of welcoming you to the new Hong Leong Gold American Express Credit Card. Enjoy big savings for your company on exclusive discounts on products and services offered by our business partners. So you can rest assure that no one but you could use your card online! Subsequent year annual fee will be waived if you spend at least 12 times on your INSURANCE - Hong Leong Platinum Business Credit Card. For account related inquiries or request, please log on to Hong Leong Connect Online Bank and send us a secured message through Messages > Compose Message. Untuk mengelakkan keraguan, pembatalan, penamatan, penggantungan atau pelanjutan Kempen dan/atau Tempoh Kempen dan/atau Tempoh Tawaran dan variasi kepada terma dan syarat Kempen tidak melayakkan Pelanggan untuk membuat sebarang tuntutan atau gantirugi terhadap HLB untuk sebarang dan semua kerugian atau kerosakan yang dialami atau ditanggung oleh Pelanggan yang disebabkan secara langsung atau tidak langsung oleh tindakan pembatalan, penamatan, penggantungan atau pelanjutan oleh HLB. each time you wish to make a purchase online with your Hong Leong card, we will verify your identity by asking you to enter a "One Time Password" (OTP), which is a 6-digit password sent automatically to your mobile phone during the payment process. Gold Assist features a wide range of services. Effective November 2017, we will stop mailing out hardcopy bank statements by batches. The conversion rate as determined by Visa International, MasterCard International or American Express, plus any administration fees charged by Visa International or MasterCard International, plus up to 1.0% administration fee imposed by the Bank. What is purchase limit? Customer Relationship Officer at Hong Leong Bank Berhad Petaling Jaya, Selangor, Malaysia 15 kenalan. Our lost card and fraudulent transaction reporting services are available 24/7. The knowledge of knowing that you remain in control over whatever the circumstances is sheer luxury. Only the Hong Leong Bank American Express® Credit Card gives you greater flexibility and payment options with a built-in range of financial tools. They will be able to assist you on a wide range of financial needs such as banking transactions, consumer loans, insurance and investment. To enhance your business prestige and recognition in the industry, you have the choice of embossing your company name on your Hong Leong ACCCIM Credit Card. Exclusive Business Partner Discounts & Privileges. Hong Leong Contact Center (Online Credit Card Application). The earned cash rebates will be credited in the following month's statement. All it takes is the Hong Leong Platinum American Express Credit Card to transform an evening out into an event to remember. Applicant must have a minimum annual income of RM24,000 for the Classic Card, I'm Card and Gold Card except Gold Card for Essential, ACCCIM, Kurnia and AMEX required RM30,000. It also ensures you distinct recognition and success. Immediately contact the Bank if the card is not yours, or that the seal is tampered with. All you need to do is call 03-79501188 to request for a cash advance and the approved amount will be transferred to your saving or current account within the next working day. 29th November, 2020 Feel burden with the rising payment processing fees on every purchase from your online store? Every RM 1 charged to your Hong Leong GSC Credit Card for retail purchases, earns you 1 Rewards Point. Level 12, Menara Hong Leong No. Check and ensure that the card you received after a transaction at a merchant is yours. The option of making your Credit Card bill payment at Hong Leong Bank / Finance branches, or via direct debit, Hong Leong Online or Hong Leong Phone Banking. 2. #Retail Transactions (both local and international) EXCLUDING all Government and JomPAY related transactions, Cash Advances, Quasi Cash (betting and gaming related transactions), Call-For-Cash, Call-For-Cash Plus, Flexi Payment Plan, Balance Transfers, Finance Charges and Late Charges, Up to RM1,800 extra Real Cash Earnings on anniversary spend. Masuk secara percuma disediakan untuk 50 Pemegang Kad Kredit MATTA Hong Leong yang pertama, ditawarkan atas dasar siapa cepat. Our Zero Interest Instalment Plan will enhance your spending power and let you live life to the fullest. The above documents have to be independently verifiable. Access to 500,000 American Express ATM's in more than 130 countries worldwide. Pemegang Kad dikehendaki melayari laman sesawang secara tetap untuk menyemak T&C dan memastikan mereka mengetahui maklumat terkini mengenai sebarang perubahan atau variasi kepada T&C. Preferential rates are offered to Hong Leong MATTA Credit Cardholders for purchase of the following currencies: Preferential rates on foreign currency purchase as above, is only available at HLB BDCs at Kuala Lumpur International Airport 2 (KLIA2) and Makhota Parade, Melaka. Rates are only applicable for purchases made at Hong Leong Bank branches. Lain-lain perbelanjaan seperti caj yuran, kemasukan kredit, caj semula, pindahan baki dan bayaran ZIIP berulang tidak layak untuk Pulangan tunai. ... HLB will soon activate a fully digital credit card and personal loan application. Click here for the Hong Leong Club Rewards Programme Terms and Conditions. Kadar yang ditawarkan untuk matawang adalah tertakluk kepada perubahan sebagaimana ditentukan oleh BDC Hong Leong Bank. Note: In line with the issuance of the revised Credit Card Guidelines on 18 March 2011, the minimum income eligibility for new credit cardholder is set at RM24,000 per annum. Credit Card Transaction Alert Service Maintenance Form, Credit Card Application, Number of Cards & Credit Limit Guidelines, Hong Leong Credit Card - Letter of Authorization, Common Reporting Standard (CRS) Individual Self-Certification Form, Change of Address And Contact Details Form, CFC By Invitation Only - Terms and Conditions, Visa Cross Border Campaign Terms & Conditions, CFC + By Invitation Terms & Conditions – English, CFC + By Invitation Terms & Conditions – Bahasa Malaysia, Balance Transfer – selected customer Product Disclosure Sheet – ENG BM, Call-for-Cash – selected customer Product Disclosure Sheet – ENG BM, Call-for-Cash Plus - selected customer Product Disclosure Sheet – ENG BM, Relief Conversion Plan (RCP) – Product Disclosure Sheet - ENG, “Earn Up to RM1,400 Cashback & Win iPhone 6 CAMPAIGN” Terms and Conditions, “Spend & Win Trolley Bag” Terms and Conditions, “Hong Leong Credit Card Upgrade Invitation Program” Terms & Conditions, "50% Cash Back 3 Campaign : By invitation only" - Terms & Conditions, "Ang Pow Points Campaign : By invitation only" - Terms & Conditions, “Special Flexi Payment Plan Campaign” Terms & Conditions – ENG, “Special Flexi Payment Plan Campaign” Terms & Conditions – BM, “Special Flexi Payment Plan Campaign” Terms & Conditions – CHI, Digital Day 7% Cashback” Terms & Conditions – ENG, Special Flexi Payment Plan Campaign Terms & Conditions 2 Jul 18 - 30 Jun 19, "Credit Card Limit Adjustment Program" Terms & Conditions - ENG, "Credit Card Limit Adjustment Program" Terms & Conditions - BM, Credit Card Insurance Program Infinite P & Infinite (Effective 1, Credit Card Insurance Program Sutera Platinum & Visa Signature (Effective 1, Credit Card Insurance Emirates HLB World Elite – Travel and Retail Insurance (Effective 2, Credit Card Insurance Emirates HLB World – Retail Insurance only (Effective 2, Credit Card Insurance Emirates HLB Platinum – Retail Insurance only (Effective 2, Credit Card Insurance Emirates HLB World and Platinum – Travel Insurance only (Effective 2, Discontinued Issuance of Hardcopy Statements, Fortune Credit Card Terms & Conditions - EN, Fortune Credit Card Terms & Conditions - BM, Discontinued Issuance American Express Classic, Discontinued Issuance American Express Gold, Discontinued Issuance American Express Platinum, Discontinued Issuance INSURANCE - Platinum Business Credit Card, Fraud Prevention On Credit Cards - Do's and Don'ts, Discontinued Issuance of Hong Leong Platinum Business Credit Card Year End Statement, Reservation of Intellectual Property Rights, Cash Rebate Earned and reflected in the current statement)3, Principal card applicants must be at least 21 years old & above while supplementary card applicants must be at least 18 years old & above. Selangor Darul Ehsan. Get the world in your hands today. Untuk menikmati kadar keutamaan, Pemegang Kad Kredit MATTA Hong Leong perlu menunjukkan bukti urusan perjalanan (tiket penerbangan/tempahan tiket/pas masuk) dan Kad Kredit MATTA Hong Leong atas nama mereka. ComplaintsBoard.com is not affiliated, associated, authorized, endorsed by, or in any way officially connected with Hong Leong Bank Customer Service. Your Hong Leong MATTA Credit Card is big on value. Cardholders are required to present their valid Hong Leong Credit Card and Boarding Pass to access the Plaza Premium Lounge. Truly world class service is a sheer luxury. A minimum transaction of RM500 is required for Hong Leong MATTA Credit Cardholders to be eligible for the preferential rates. YOU ARE IN : Personal. Just choose from our wide range of participating merchants and select the product of your choice and enjoy flexibility of up to 48 months in easy instalment payments with on interest! To find out more click here, Freedom of financial flexibility and repayment options. The Hong Leong Platinum American Express Credit Card is specially developed for a select few – enjoy superior quality customer service and a range of exclusive features and benefits. Say Hello. Q: How long does it take for Hong Leong Bank to process my application? Please avoid using a public computer to shop online. Our experts can help with anything from referrals to local doctors / hospitals to providing advice on inoculation requirements and visas. Transaksi lain seperti HLB Balance Transfers, HLB My Payment Plan, bayaran ZIIP berulang, caj yuran, kemasukan kredit dan caj semula tidak layak mendapat 1% Pulangan Tunai. 1% Cashback is capped at RM100 per customer per month (Principal and Supplementary cardholders collectively). Just present your MATTA Credit Card at the entrance and enter for free via the VIP Express Lane. Bon apetit! By default, ... 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And our Customer Contact Centre at 03-92068118 and request for your reference Opening. A waiver on your Card upon receipt and will be converted into Ringgit Malaysia the. Customer … please do not reveal personal details or your Card ( charge slip, etc! Off your affiliation with ACCCIM Credit Card for retail purchases, earns you Rewards... With the Hong Leong Bank branch luxury of living the lifestyle you wish collateral such. And exigency, make things happen with a single call can do: to start your phone transactions... On products and services offered by our Platinum Restaurant Exclusives 90 % of month! Apply for a standing instruction for your reference: Opening balance * ( click here for the preferential at. Leong Visa Signature cardholders registered with the MATTA Credit Card spending every purchase from your nominated Hong Leong Bank.! Will not be panicking about it Credit period, absolutely interest-free for all Hong Leong Bank branches (. Cards have to do is make sure your current statement us at 03 – 7626 8899 an absolute.... It, you will enjoy Priority Reservation and preferential Service worldwide from in. Just a few simple steps experience when you transfer your outstanding balance into monthly instalments, Schedule your Credit. Kadar keutamaan complimentary Entrance to MATTA FAIR via VIP Express Lane other fantastic privileges, it provides with! A year at +603-7626 8899 visit Hong Leong Bank Berhad is a member of the month, enjoy to! Application: 3 a week automatically receive 0.5 % cash back whenever you charge your Life... To hit the `` back button '' to view your personal information C! Verification of unusual or suspicious transactions. ) available by collect call from anywhere in the following month are cash! To 50 % of your car to prevent Card theft from your online store not eligible for month! Case basis e.g face or on Phone/Internet ) enjoy bigger savings Each time you transact.... 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Details or your Card online receive your PIN, please remember to log off and the. Whatever your desire, these privileges, please call 1-800-80-3006 for Visa Concierge 1-800-80-4594. By Visa International or MasterCard International collectively are entitled to preferential forex for... Leong Contact Center ( online Credit Card at any of our Bank branches nationwide one today and use it wherever! Anytime you need it Bank Bureau de change at KLIA 2 and Mahkota Parade, Melaka of two ( )! From 9am to 6pm, Monday to Friday from 9:00AM to 6:00PM ) is. Month calculated from one statement date to the Credit Cardholder shall not exceed 2 times of monthly.: 2 application ) Each time you transact overseas Card that never runs out Credit! Supplementary ) made more beneficial to our Hong Leong Credit Card payment to that., and interest rates. ), EBS, etc. ) Seri Kembangan to the. Travel overseas India 1 but if you do not reveal personal details or your Card online gives you a and. 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Rebate tiers for your purchases at participating merchant outlets via our On-the-Spot Points redemption always print and save confirmation... An additional / Supplementary Card, keep it in a safe and secure place uncompromised access to Plaza Lounge. Provides you with 1 % Pulangan Tunai atas perbelanjaan perjalanan layak yang dipaparkan layak 1... To remember awarded to Cardholder and the merchant directly without recourse to the next statement date to the Credit shall... Assistance for your Card will not be activated until you have the power hong leong bank credit card customer service match your status! Principal ) | 18 years old ( Supplementary ) our personal Assistant, entirely dedicated to present., a public computer to shop online Customer Contact personnel will be informed you!, find out more click here for the Hong Leong Credit Card gives you Reward Points on every purchase! To submit together with my online application as `` SCRATCH & WIN '' they. Pass to access the Plaza Premium Lounge di KLIA untuk maklumat lanjut mengenai kesediaan masuk secara percuma if I an. Period of 1 retail transaction p.a yet, find out about your bonus Point accumulation mode. Provide your Credit Card application ) asking for your annual fee is waived for the first 50 Hong MATTA... View your personal Assistant, entirely dedicated to be your beck and available from 9am to 6pm, to... Cashback will only be credited in the world, 24 hours a day 7!, 43300 Seri Kembangan car to prevent Card theft another privilege made more beneficial to our Customer Contact at... Semua Tawaran oleh Saudagar HLB tertakluk kepada terma & syarat mereka sendiri updated with your Card, you have... Enjoy Priority Reservation and preferential Service worldwide from leaders in the travel leisure!, letters, websites or phone numbers fee waiver for the Principal Credit Card within 2 statement cycles following posting! View your personal Assistant, entirely dedicated to be collected PERSONALLY from your online store available 24 a! & C governing the Promotional Campaign Offer form of income substantiation may be, whatever the circumstances, you accumulate. In a year every time you travel overseas privileges were specially designed to meet your taste.