MoneyGram also reverses the right to refuse to process any transaction for any reason. Alswats go to a physical location its way better. I called moneygram and the first person I spoke with said the transaction was cancelled due to a system's failure and that all the money sent at the same time as myself was cancelled and I had to go back to collect my money and resend it again. Review #606051 is a subjective opinion of Don’t be surprised if you also have to pay the cash advance rate even on money you spend eating and drinking while at … They did not request any information to assess whether there was a security risk or not. I need to find an easier way to learn, It's alot easier to do in store WU instead of online. If the recipient hasn't picked up the order, the representative will cancel the MoneyGram. WU takes my money, protects me from giving it to my family, and earn the interest in the process. An order placed online or by phone will be reissued to your debit or credit card within 48 hours. The same has happened to my boyfriend and I. Contact me on freason34@***.com. MoneyGram is one of the largest wire transfer services in the world. Gambling transactions. Moneygram cited on their site that my credit card information was incorrect. Just happened to me. I have been using MoneyGram for years to send money to pay for a number of Kenyan youngsters school fees, books, clothing, school trips, etc. My bank says money gram has a hold on the funds so … I have an extremely high credit rating; as well, I pay all of my bills before the due date. *** money gram!!!!!!!!!! Doesn't seem like anyone answered your above question comparing it to refusing to serve black people: Restaurant: restaurant location; won't take your money at all; not helpful/informative about where to go; dirty looks; threats to call police/security to be removed; probably facing federal discrimination suits MoneyGram: they took your money at one point; told you where to go to get service; doesn't sound like there were any dirty looks Hope this helps a bit. Now I have to wait who knows how longfor the transaction to drop off my … Moneygram wants $75 or more to provid that information. Wtf???!!!! You can try to reach review author by writing a comment to the review or try one of our business solutions. Reason of review: Same thing here I am trying to send money to Ukraine and my transaction was rejected at the same time my account was blocked for no reason I called them several times to prove my identity but they don't want to listen anything they just say I didn't pass a security check. I have to be blocked for some reason. Find the status of any transaction by entering it's Authorisation or Reference No., plus your last name. Comment the review as Moneygram verified representative. If they had not cancelled my account I could have gotten it for free. I tried three times, then they locked me out of their system. Tet, somehow my transaction was declined on three tries via MoneyGram; aka; MoneyScam! MoneyGram cancelled my account in the middle of a transaction due to ''security issues''. Same thing happened to my WU account. I can no longer sign in to my account. I know damn well it was completely correct! For more information on the possible reasons on why a money transfer transaction through MoneyGram is declined and how to resolve this concern, please get in touch with the nearest MoneyGram agent in your region or contact MoneyGram on 1-800-666-3947 or email them at customerservice@moneygram.com for further inquiries or assistance. A simple transaction of a small sum of money should not be so difficult! I guess they thought I was trying to rip them off or something. Very, very, very STRESSFUL. The ethnicity thing could be true they just declined my transactions after uploading my ID , the system said locked my account and transaction declined. Deliver product or service ordered. Same thing happened here i have been supporting a woman i like and going to go see in uman i tried sending money for washing machine and dryer for children and was declined moneygram felt un safe sending but i sent 100s in the past. Username and password will be sent to you via email. If the company is suspicious about your transactions, they have a right to deny you service, even if their basis for denial is totally unfounded. For Windows machine, you can do this by going to Start > Command Prompt > Type ipconfig /flushdns and then hit Enter. Moneygram is one of the largest payment transfer companies in the world. Now, they cancelled my account and said it was security reasons. It was always "try again." Clear your local DNS cache to make sure you have the recent version from your ISP for moneygram.com. This is due to a variety of reasons, such as WU being unable to confirm your identity. I tried three times, then they locked me out of their system. Funny I'mlooking at my account online now and it say debit-WESTERN UNION-. to count towards your company rating, you can also leave a comment for this review. MoneyGram is stressful.     To do so, either fill out a form or take the money order back to the place you originally bought Bring identification and any information … I wrote corporate so we will see. Don't give someone a verification # to give to the recipient., They go to pick up some money...could be $30.00...then tell the receiver sorry its been cancelled.. Never was a word given, to the giver or the receiver, until the money was to be picked up. HOW IS THIS ANY DIFFERENT THAN REFUSING TO SERVE BLACK PEOPLE IN A RESTAURANT?? This morning I went to the local Moneygram agent to correct the last name of the person I sent money to and add a question to the transaction as security. I want a copy of all my MoneyGram transaction going back 6 years. Mostly the problem is with the recipient, as WU once told me. Use your real details as the sender in case you need to cancel the transaction (I did use my real details). Verify your Receiver has a valid photo identification (ID), and that the name on the ID matches the name you provided when sending the money. You will be automatically registered on our site. With online and in-person options, it's easy to send or receive money just about anywhere around the globe. Never gave me a reason why. For example, you may not have provided sufficient identity information for MoneyGram to verify you are who you say you are. I think this is discrimination of national origin. Around 4 years ago MoneyGram closed my account. MoneyGram, however, reserves the right to change these limitations at any time for any reason. Always make sure the recipient’s name is correct. I'm US citizen, scores above 800, no criminal records. The seller was recieving too much so it flagged me too. You can also check the status of transactions in the 'Transfer history' section of your account. So I sent an email and got this BS response of they deleted my profile and I can no longer use MG. *** I never used them before and you don’t have to tell me twice b damn if I’ll give them any business. And I don't know why. My daughter live in Ukraine and I helping her family many years.Since July, 2018 money gram begin rejected my transaction without any explanation . My daughter sent me money last Aug 27,but I can’t claim it until now.Moneygram instructed to update the information of the sender,and my daughter did it.But why until now I can’t claim the money,moneygram … Moneygram cited on their site that my credit card information was incorrect. Same happened with me. BOTTOM LINE. My credit card has a high credit limit, as in good MoneyGram refused my transfer for an unknown reason. Today, money gram cancelled my... Today, money gram cancelled my money transfer abroad saying that they were not comfortable with my several transfers-about $900 each. The rep then proceeded to cancel the WRONG transaction. Therefore, you should always verify that MoneyGram processed your transaction after initiating any money transfer using the MoneyGram service. I thought that I had $400.00 on my card and instead i had $399 and my card was declined. Called a third time, cancelled the correct transaction, offered a coupon code worth $4.50 that expires in one day for my troubles. My credit card has a high credit limit, as in good MoneyGram refused my transfer for an unknown reason. In some cases, your planned transaction may not meet the strict regulatory standards and internal policies that MoneyGram needs to comply with. Now mind you the receiver is my AUNT!!!!! I've been sending money to a friend for a few years, through Moneygram. WU is required to comply with regulatory standards and internal policies. On cancellation, a transaction usually takes up to … I try to stay below a certain amount to avoid any red flags. If you suspect your ISP is blocking moneygram.com. So I'm asking for a refund!!! You can also call MoneyGram to cancel the transaction if you prefer to do things the good old-fashioned way. I know damn well it was completely correct! Make sure they have the correct Reference/Confirmation Number. I also tried Ria online, but got refused through them too. Contacted MG and dumb rep said to go back and try again. My credit score is 720+ and I have no criminal record. With most money order issuers, including USPS, Western Union, and MoneyGram, you can cancel the payment. I tried to send some money today but I was told it was declined they didn’t explain why it’s really confusing at times, I tryed sending money to someone I know and was told that they couldn't pick it up.not happy need to send over 600 pounds before the 12 of this month please help, There’s a way you can get it send. My last online MoneyGram transaction only part completed - it is showing up on my credit card as an attempted transaction… Call it risky and live my money alone. They told me to take cash to one of their locations. I am in the top 1% of highest credit ratings. Rights Reserved, You Are About to Contact PissedConsumer.com, Moneygram - Money Transfer Review from Dayton, Ohio, I have read and agree to the Pissed Consumer. Probably the seller's account got flagged for receiving too much money and then yours got "infected" by sending money to that account. That's very sad. If you wish that your prior post be removed, submit a notarized letter. I THINK MONEYGRAM DISCRIMINATES AGAINST MY ETHNIC GROUP!!! When I did it online w/ MoneyGram I didn’t have to pay the $8 and got a better exchange rate. Why is money gram rejecting money being sent to me?? After getting blocked on MoneyGram I went online on Ria transfers and try to do the same trick there but I was blocked again it looks like all these companies are doing Security checks now and we just need to crack what exactly is wrong with us. For instance, I sent $50 to my son in Thailand and Walmart charges an $8 fee and also gives a lower exchange rate. 2 1 Please note, your name on the transfer record must exactly match your name as it appears on your official ID.. 2 Requirements may vary by country and agent. ^^^ can you suggest a method that is just as cheap and easy? They lied and said it's at my bank. Get contact details that poster left for the company. 1 2. CROOKS. How much did you send? PissedConsumer606051. An interracial couple, also used moneygram and was declined and lost my money also, Mine i still have to wait reason money gram blocked me and my wife needs my help tried after 1 week still same issue i wonder if no other system can be done to unlock that money stuff. You will be able to edit the text before publishing. you may try an alternate DNS service, such as OpenDNS or Google DNS. What stinks about this situation?? And this is my 1st time using this POS company. They then informed me that security shut down my Moneygram account (which I have had for years) due to security purposes. You can reach Customer Service at … Would You Like to Convert It Into Review? *now I have over $2k in limbo, 3 … I went to cvs and they got a denied. MoneyGram may decline transactions for several reasons. How do I know if my transaction has been cancelled? Their system is whishywashy for this type of service at best. There was nothing provided for them to base their decision to decline OTHER THAN MY ETHNICITY AND NAME. Same deal here. An order made in person will be available for pick up at a local MoneyGram service centre within 24 hours. Why not the other way around. I've been using Money Gram for years and all of a sudden they rejected my money transfer. Purchasing lottery tickets, placing bets and paying for gambling at a casino or online are considered cash advances (or are outright illegal in states). thought about bank deposit but not too many main bank chains in my area, it was my first buy and it was a very small amount, like 30 bucks, just trying to learn everything while not risking a lot, but my card was charged and the seller said they will not let him pick up the money. Great Comment! Occasionally, money transfers may be declined. Use a different payment method if available. Then suddenly this week they blocked my account, with no explanation. Related: Moneygram - Too many hoops. Very stressful. Never email to complain about a transaction not going through on time. It is for these same reasons that I stopped using Moneygram and WU to buy! I am never late paying my bills, as I pay all bills before they are due. Typically my transactions are $600 and lower. Unfortunately, it's not a toll-free number. WU dare to reason their actions by saying "it's for the customer's protection. We will send an email to inform you as soon as your transaction is cancelled. So I call money gram and they tell me they have the right to cancel any transaction. But when you send money, being able to track that payment provides a sense of security. Contact Review Author as Verified Representative, Business Solutions For Verified Company Representatives, Pissed Consumer © 2021 All Just saying... Don't know why, to receiver, don't know why to sender. 3 days later, they closed my account. *I paid a $16 transaction fee for the wrongfully cancelled transaction. Preferred solution: If you want your response I don't know if they see that you're dark skin, automatically they have to deny you. I have been using Western Union and Moneygram very extensively for the past 3 years or so and never had any issues, even though my receiver list on the Moneygram screen is a mile long. Did you find another money transfer site that let you use them? You'll have to provide your transaction reference number, the exact amount you sent and the money's destination. 1. We are processing your message. They must have me on a black list. It was always "try again." They closed it because I used a card that did not have enough funds on it. I submitted a payment for $500 and after security review they declined it for no good reason. - SK, hi i sent two transactions one for a thousand dollars and one for five hundred dollars they approved the one for a thousand and the one for five hundred they refuse to approve no clue whats the problem. I called BS on them. Write a private message as Moneygram verified representative. It's happened twice already with no explanation. Pissed for bad treatment. Going to contact BBB and State AG. But yeah, they say they didn't take it out. It lets you send and receive money, pay bills and more. If these are not met, your money transfer may be declined. They said it had something to do with the money that I had just sent but refused to tell me why.They said my last transaction went thru and the money can be picked up but I can no longer use their services. We need united and do something my e-[mail: tmedinskaya@***.rr.com. You are still required to pay the transfer fee. Private messages do not impact your company rating. Thank You for Your Reply! Can't even find the information to contact them to straighten out the issue. The problem is that they took my money first then decided to call it a "risky transaction". They are rejecting my transfers too. The best part is they deducted the money out of my checkingaccount, said it was the bank who put a "hold " on it. Processed your transaction is cancelled a certain amount to avoid any red flags card was on... To security purposes right to refuse to process any transaction ’ t have to your. 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