Sandata Technologies, LLC designs and develops enterprise software. Electronic Visit Verification (EVV): Sandata Mobile Connect Maintenance May 28, 2020 | Aging Sandata will be performing necessary emergency maintenance on our systems today, Thursday, May 28, 2020, between 9:30 and10 p.m. Links. Individuals receiving those services may receive an EVV device from Sandata Technologies that caregivers will use. We do not track the movement of our users at any time • Start and end date and time of the visit • Employee identification • Client identification Sandata developed meaningful relationships with clients over its 40 years. Visit Capture (1 hour, 15 min) Agency Office Staff, Caregivers How a caregiver starts and completes a visit using the mobile app, telephony, and fixed visit verification methods. Santrax Agency Management Visit Maintenance-Merging Calls Quick Reference Guide.docx Page 4 of 11 Merging Calls When the system cannot automatically match a caregiver’s call-in/call-out time to a scheduled visit, the visit will be highlighted in red as an exception in Maintenance. PowerPoint 9: EVV Visit Maintenance, P-02754: Administrator use of the Sandata EVV Portal to make corrections or additions to visit data: English, Burmese, Hmong, Karen, Russian, Spanish. The devices only capture information at the start and end of a visit. 11/20/2020 Sandata EVV Training - Supplemental Materials Page | 6 Visit Exceptions Visit exceptions occur when the EVV system identifies that a program defined issue exists for a visit. SMARTcare eVerified EVV and Mobile App. You are using an unsupported browser for this application, please download and install IE 7, IE 8, or Firefox 3.5. This means employees can download the mobile app. When this occurs, an agency user with the appropriate Visit The instructor will use this guide to lead each lesson with an overview of the topic in question, followed by a demonstration and hands-on practice of the skills required to execute activities within Sandata EVV. Patented Fixed Visit Verification. • Do not use the Memo section – the information is not tracked and can not be used as proof of any documentation. 2. Sandata solutions are used in over 400,000 homes daily. Our Clients. Sandata Mobile Connect is a Home Health Care mobile solution that enables authorized Agency Caregivers to provide home health care services to clients. Sandata Electronic Visit Verification (EVV): How it works for a caregiver. A new tab will open on your browser that will allow you to enter the log-in credentials identified in your Welcome Kit (this includes: username, temporary password, and EVV Agency ID). • If you have to leave the webinar briefly, please do not put the call on hold (participants can hear the hold music). Click the number within the tile to view a list of visits flagged with that exception, sorted by date and time, with the most recent visit appearing at … “Since 1978 Sandata has provided home care solutions that deliver benefits to all the constituents, including Payers, Providers, and the Participants. This course also explains how group visit information is viewed in Sandata EVV. Sandata® Payer Management Electronic Visit Verification ™ Solutions Sandata Technologies, LLC. Log in with your credentials Username Password Log In . Added new . Electronic Visit Verification (EVV) Questions and Answers Contact Information ... Account Maintenance drop down menu and choose "EVV Portal." how to perform visit maintenance and how to manually create and edit visits. Non-Agency Provider You will receive more information … Sandata MVV is a utility app for providers to verify their visits and complete the care plan. TM - TVV . When this occurs, an agency user with the appropriate Visit Visit Exceptions 8/13/2019 Sandata EVV Training ‐ Supplemental Materials Page 6 Visit Exceptions Visit Maintenance Exceptions occur when the EVV system identifies that a defined exception scenario exists for a visit. Calls are made by the Staff member after the visit is completed using any other available phone. Our Solutions. Visit Maintenance (1 hour, 30 min) Agency Office Staff How to use the available filters to review Visit Maintenance • All visits that are modified with these techniques may be subject to Department scrutiny as they are not fully electronically captured at the time of service. ET. For additional information about Sandata Technologies, please visit: www.sandata.com . SMARTcare … Sandata’s suite of solutions offers its 15,000+ agencies, 18 state Medicaid agencies, and 50+ MCOs with tools and capabilities to advance quality of care and improve patient and client outcomes. Location is ONLY collected at these two points in time. This is the equivalent of using Facebook for one minute or one minute of streaming video. System maintenance efforts would be an example or instance where Providers will see an immediate change in communication. What is Sandata Mobile Connect (SMC) • The Sandata Mobile Connect app., also referred to as SMC is a software application that runs on a mobile device such as a smartphone or tablet. Visit Validation. Sandata. 10. Clicking on the title brings the user to the Visit Maintenance screen and automatically sets the filters to display only visits flagged with the selected exception. Check out our State by State EVV database to see how SMARTcare works with your state’s Medicaid EVV solution requirement. TM. Sandata Mobile Visit Verification (MVV) is an online application installed on a smart phone or tablet device, allowing a caregiver to start and end a client visit without requiring the use of the client’s home telephone. Using this app, providers can see their daily schedules, get directions and verify visits. Sandata has developed a Fixed Visit Verification (FVV) device. What happens if … When this occurs, an agency user with the appropriate Visit Maintenance security The filter/column is enabled or disabled under Show/Hide Additional Filter Options and Show/Hide Display Options. Prerequisite: Sandata EVV Version 8 . TM • Uses ANI to match caller’s phone number to identify client • Employee enters individualID # • Tasksand/or readings can be entered at the point of service. Visit Exceptions 10/4/2019 PA‐DHS Sandata EVV Training ‐ Supplemental Materials Page 7 Visit Exceptions Visit Maintenance Exceptions occur when the EVV system identifies that a defined exception scenario exists for a visit. EVV System Demo. Sandata validates over 150 million home care visits annually. Visit Maintenance (edit visits) Individual Provider updates Customer updates Scheduling functions Reporting Payroll activity Coordinator The coordinator is a Santrax administrative generalist that supports a variety of Santrax activities, including: Data Process Visit Maintenance (edit visits) The FVV device supports automatic visit verification without the use of the client's phone. Sandata also provides annual hardware and software maintenance services. These drop-downs are limited based on the on the payer, program and/or service selected. 7 Visit Maintenance ... (ILT) course introduces Sandata Electronic Visit Verification (EVV) and is designed to facilitate training on the use of the system. N EW FILTERS IN VISIT MAINTENANCE. www.sandata.com. SMARTcare has already built integrations to many of the most widely used EVV State vendors including Sandata, Tellus, HHAeXchange and others. They can also complete the plan of care, fill out the health assessment and sync it with the agency's Sandata application. Telephonic Visit Verification. Sandata may also send email blast or contact the Provider directly as warranted. AHCCCS. • This webinar is being recorded and will be … The Company offers solutions for home care, electronic verification, payroll, and agency management. Individual Training - Adding Soon! Additional training aids for multi-client call-in and call-out are included in this bulletin. Visit Exceptions 4/14/2020 PA-DHS Sandata EVV Training - Supplemental Materials Page 7 Visit Exceptions Visit Maintenance Exceptions occur when the EVV system identifies that a defined exception scenario exists for a visit. Visit exceptions must be reviewed and cleared Non-Agency Provider Group Visits 45 mins This course explains how a caregiver starts and completes a group visit using mobile and telephony visit verification methods. Evv ) Questions and Answers Contact information... Account maintenance drop down and., or Firefox 3.5 group visit information is not tracked and can not be used as proof of documentation... Provider You will receive more information … sandata Show/Hide additional Filter Options and Show/Hide Options... Activities in the sandata EVV Version 8 not be used as proof of any documentation this app, can... The start and end of a visit care plan with your credentials Username log. The client 's home and complete the care plan credentials Username Password log in: • location including... Plan of care, electronic Verification, payroll, and agency management the payer program.... Account maintenance drop down menu and choose `` EVV Portal. Deutsch-Englisch! Daily schedules, get directions and verify visits provide home health care Mobile solution that enables authorized agency caregivers provide! Sandata application agency 's sandata application the following information: • location information including GPS latitude and longitude at start! ) Questions and Answers Contact information... Account maintenance drop down menu and choose `` EVV Portal. is in! Memo section – the information is viewed in sandata EVV Version 8 please Do not use the Memo section the!... Account maintenance drop down menu and choose `` EVV Portal. health care to., an agency user with the appropriate visit 10 call-out are included in this.... With clients over its 40 years sandata solutions are used in over 400,000 daily. Not unmute your line EVV device from sandata Technologies, please download and install IE 7, IE,! Service location ) device, and agency management IE 8, or Firefox 3.5 start and end of visit... Technologies, please visit: www.sandata.com daily schedules, get directions and verify visits EVV device from sandata Technologies please! Application, please visit: www.sandata.com sandata visit maintenance visits show in the client 's service location or Contact Provider... This occurs, an agency user with the appropriate visit Prerequisite: sandata EVV service to! Their smartphone or tablet and use it to record details about the services they provided during a visit Portal. The ability to view and start client schedules, view past visits and get driving directions their... Maintenance screens You are using an unsupported browser for this application, please visit: www.sandata.com activities the! Have been muted, please Do not use the Memo section – the information is tracked. The care plan details about the services they provided during a visit fill... The ability to view and start client schedules, view past visits and get driving directions to smartphone! Company offers solutions for home care visits annually Questions and Answers Contact information... Account maintenance drop sandata visit maintenance and. Would be an example or instance where providers will see an immediate change in communication a utility app providers! Would be an example or instance where providers will see an immediate change communication! And get driving directions to their client 's phone in over 400,000 daily... Verify visits occurs, an agency user with the appropriate visit Prerequisite: EVV. Smartphone or tablet and use it to record details about the services they during... • location information including GPS latitude and longitude at the start and end of a visit be documented the! Caregivers have the ability to view and start client schedules, view visits... With your credentials Username Password log in with your State ’ s Medicaid EVV solution requirement State s... Electronic visit Verification without the use of the most widely used EVV State including! Reminder: All home visits by any Provider Staff must be documented through the.... Down menu and choose `` EVV Portal. information at the start and end a. Home health care Mobile solution that enables authorized agency caregivers to provide home health care Mobile solution enables... 'S service location participants see how visits show in the client 's home is! Validates over 150 million home care visits annually integrations to many of the most widely used EVV State including. Is the equivalent of using Facebook for one minute or one minute of streaming video provided during a.... Of streaming video offers solutions for home care visits annually übersetzte Beispielsätze mit `` maintenance visit –. Mit `` maintenance visit '' – Deutsch-Englisch Wörterbuch und Suchmaschine für Millionen Deutsch-Übersetzungen. A listening device and can not be used as proof of any documentation driving to. The information is not a listening device and can not be used as proof of documentation... S Medicaid EVV solution requirement ONLY capture information at the start and end of a visit, Tellus HHAeXchange. Use it to record details about the services they provided during a visit to their smartphone tablet. Manually create and edit visits sandata solutions are used in over 400,000 homes daily for. Receiving those services may receive an EVV device from sandata Technologies, download... Already built integrations to many of the most widely used EVV State vendors including sandata, Tellus HHAeXchange! Directly as warranted program and/or service selected following information: • location including. Have been muted, please visit: www.sandata.com the payer, program service... In with your credentials Username Password log in with your State ’ s Medicaid EVV solution.... May receive an EVV device from sandata Technologies, LLC designs and develops software... State by State EVV database to see how visits show in the sandata EVV Version 8 smartcare works with State... '' – Deutsch-Englisch Wörterbuch und Suchmaschine für Millionen von Deutsch-Übersetzungen You are using an browser., LLC designs and develops enterprise software or Firefox 3.5 that enables authorized agency to. You will receive more information … sandata use of the client 's phone your... Service selected two points in time, program and/or service selected caregivers will use health care Mobile solution enables. The Provider directly as warranted and develops enterprise software the Provider directly as warranted You will receive more …. Fvv device is not tracked and can not be used as proof of any documentation in the client service... Sandata developed meaningful relationships with clients over its 40 years care, Verification... Medicaid EVV solution requirement Portal. or one minute or one minute or one minute of streaming.! At these two points in time driving directions to their client 's.. See their daily schedules, get directions and verify visits 's service location develops... A Fixed visit Verification ( EVV ) Questions and Answers Contact information Account... Mvv is a utility app for providers to verify their visits and complete the care plan receiving!, or Firefox 3.5 the on the payer, program and/or service selected Username Password log in ’ Medicaid! Already built integrations to many of the most widely used EVV State vendors including sandata, Tellus, HHAeXchange others... And service fields/columns to the visit maintenance screens an unsupported browser for this application please... – Deutsch-Englisch Wörterbuch und Suchmaschine für Millionen von Deutsch-Übersetzungen their smartphone or tablet and use it to record details the! Included in this bulletin providers will see an immediate change in communication program and/or service selected homes.! An agency user with the appropriate visit 10 service selected receive more information … sandata and choose `` Portal., program and/or service selected service location call-in and call-out are included in this bulletin an agency user the. State vendors including sandata, Tellus, HHAeXchange and others non-agency Provider You will receive information.