Enjoy an All-In Luxury® experience for an unforgettable getaway to the Caribbean. No answer. What are some of the property amenities at Royalton Splash Punta Cana? Other items and amenities, including taxes and gratuities, and access to recreational activities and entertainment may also be included. Royalton Splash Punta Cana, Punta Cana Picture: FB_IMG_1459371173532_large.jpg - Check out Tripadvisor members' 50,043 candid photos and videos. It happened because there was no one enforcing the rule of 50% occupancy in the dining hall. We are leaving this information on a card above your minibar, we are sorry if you did not find this card and because of it you had problems during your stay. The Royalton reality was different: 1. They will implement necessary improvements to continue giving the best possible service to our guests. Guests praise the kid-friendly amenities. Royalton Punta Cana Hideaway at Royalton Punta Cana Royalton Bavaro Royalton Splash Punta Cana Royalton CHIC Punta Cana. Click here to learn more about All-In Luxury. 3. Warm regards from paradise, Royalton Splash Team. Yes, guests often enjoy the park view available here. Dominican Republic Tourism Prices are the average nightly price provided by our partners and may not include all taxes and fees. At this point I was about to leave and go elsewhere (I should have). View deals for Royalton Splash Punta Cana Resort & Spa - All Inclusive, including fully refundable rates with free cancellation. See 11,088 traveller reviews, 10,705 candid photos, and great deals for Royalton Splash Punta Cana, ranked #45 of 152 hotels in Dominican Republic and rated 4.5 of 5 at Tripadvisor. 4.0 out of 5.0. Royalton Splash Punta Cana - Call us Toll Free at 1 (888) 774 0040 or (305) 774 0040. And making reservations by phone or getting any service by phone is difficult to say the least. We apologize for any inconvenience you may have had during your stay at the hotel. Prices are calculated as of 11/01/2021 based on a check-in date of 24/01/2021. There is no beach volleyball at the Royalton! Royalton Punta Cana (the Splash is actually "Memories") the service there is also very bad. Royalton Splash Punta Cana Resort & Spa , an all-inclusive resort featuring an on-site waterpark in Punta Cana , is an exciting resort in a beautiful location. Arena Gorda Beach is minutes away. We appreciate your feedback with some important observations; we can pursuit the excellence through the feedback of our guests and take the corrective measures of the areas to improve what you explained to us. I asked for a receipt of our room charges at check out (which also took over an hour and required us to complain to a staff member to be able to leave) and we still have not. Royalton Punta Cana Resort & Casino: Royalton/Memories Splash Punta Cana - See 13,480 traveler reviews, 12,501 candid photos, and great deals for Royalton Punta Cana Resort & Casino at Tripadvisor. Not a single clock in the entire resort. Whilst an apology will not change the outcome of your experience it is our sincerest hope that you will grant us the opportunity of serving you to an experience which will surpass your last. Response from Royalton Team, Director General at Royalton Splash Punta Cana, Review collected in partnership with this hotel. 4. We signed up, parked our car and lugged our baggage to our Suite. Carr. When you stay at Grand Memories Splash Punta Cana, you can enjoy full access to the following services and facilities at Royalton Punta Cana located next door: Grazie Italian Trattoria (During snack and lunch hours 12:00pm - 4:00pm) Casino, shops, lobby area, spa, beach area (by the Trattoria and Jade Restaurants), Caffe Coffee Shop and bars listed below*. At night there is an arcade and a bar, however that's about it, not much going on at night. This premium level of service features the comfort of anticipatory service, exclusive à la carte restaurants and bar areas, as well as the shimmering pool and pristine beach areas for the sole use of Diamond Club™ guests. And we could use the exclusive Diamond concierge for to reserve specialty restaurants for the following day (specialty restaurants require 24 hour advance reservations). Royalton Splash Punta Cana Resort And Spa - Sunwing.ca It looks like you’re browsing from outside of Canada. Swim up bar is overcrowded and people just hover around. Had a nice new yrs getaway. However, the management is non existent or incompetent. The resort and grounds are beautiful. This hotel’s rooted in between an 18-hole golf course* and a white-sand beach. The locals left all of their dirty towels, food trays and drink glasses on the beach in the sand. So we drove over to the. 5. Comments like yours are our best reward. The line was still long and had not moved, and a bellhop confirmed there was no Diamond Club attendant. Now £116 on Tripadvisor: Royalton Splash Punta Cana, Dominican Republic. You can stroll down to the sands in less than 10 minutes, where you’ll find the hotel’s sister property, the Royalton Punta Cana. Royalton Splash Punta Cana Resort & Spa - All Inclusive is located at Carretera Playa Arena Gorda, 4 miles from the center of Punta Cana. Dear n3ssav, We love to know that you had a fantastic time, and that we could exceed your expectations, especially with our service. Located only a short walk away from one of the most pristine and beautiful stretches of Bavaro Beach, Royalton Splash Punta Cana is perfectly situated in a lush tropical setting, offering Royalton’s … Spanish speakers seem to be served faster than English speakers. On Saturday, Jan 1st the bar at the ocean ran out of supplies for drinks and there wasn't a clean beach towel to be found after 3:00 PM. I indicated we were informed of the 24 hour advance reservation. With Stay-At-1, Play-At-2 access to neighboring Royalton Punta Cana, guests benefit from access to additional facilities and services such as the casino and the serene Royal Spa. Royalton Splash Punta Cana caters to both couples’ and families’ unique vacation needs. Combining the charming culture of the Dominican Republic with a top-rated, luxury property, this resort promises the vacation of your dreams in beautiful Punta Cana. Which room amenities are available at Royalton Splash Punta Cana? Playa Arena Gorda, Punta Cana, La Altagracia, 23000 1-866-599-6674. Royalton Splash Punta Cana Resort & Spa , an all-inclusive resort featuring an on-site waterpark in Punta Cana , is an exciting resort in a beautiful location. This resort was recently renovated to give guests a more luxurious family experience and provides an endless number of opportunities to have fun in the water. Cordially, Royalton Splash Team. The a la cart (specialty. We strive to deliver a deluxe vacation to all of our guests and we appreciate very much your lovely feedback about our facilities, services and entertainment options. Dear Michelle W, We extend our sincere apologies for the impression that you have of our restaurant staff. Yes, guests have access to a pool, a fitness center, and fitness classes during their stay. Conveniently located restaurants include Toro, Dinner in the sky Punta cana, and Restaurant El Pescador. Sincerely, Royalton Splash Team. Experience the best of all-inclusive resort in Punta Cana when you stay at Royalton Punta Cana Resort & Casino. There are more places to choose from in the Punta Cana area. Royalton Splash Punta Cana, Punta Cana Picture: Window View - Check out Tripadvisor members' 50,021 candid photos and videos. We extend our sincere apologies for the inconveniences with the service in our property; we continuously train our staff on customer service skills in order to provide an excellent experience to our guests. We drove back to the Splash check in. If you are a resident of another country or region, please select the appropriate version of Tripadvisor for your country or region in the drop-down menu. Royalton Splash Punta Cana Resort & Spa - All Inclusive places you next to Arena Gorda Beach and within a mile (2 km) of other popular attractions like Hard Rock Golf Club at Cana Bay. Guests can enjoy a swimup bar, free breakfast, and an on-site restaurant during their stay. Guests staying at Royalton Punta Cana enjoy access to the restaurants and pool areas of Royalton Splash Punta Cana, including one of the Caribbean’s largest on … Dear Sunny_seeker101 , First of all receive a warm regard from Royalton Splash. Guests staying at Royalton Punta Cana enjoy access to the restaurants and pool areas of Royalton Splash Punta Cana, including one of the Caribbean’s largest on-site waterparks! We have taken all your comments and have sent them to the general department for a solution as soon as possible. 7. My family and I travel to the carribean every year since 2007, mostly to Cuba. There doesn't seem to be any animation team and there's definitely no kids club at the moment. Check-in at the front desk we were directed to was backed up from the front desk to the parking lot (see pics). Yes, it conveniently offers a business center, meeting rooms, and a banquet room. So far this is only day 2, but this is the most disappointing stay I've had in over a decade of travelling to the Carribean. Royalton Splash Punta Cana Resort & Spa , an all-inclusive resort featuring an on-site waterpark in Punta Cana , is an exciting resort in a beautiful location. With diverse dining options, indulge in the romance of the Mediterranean at the resort’s Italian à la carte restaurant, which offers the perfect ambiance for special occasions and celebrations, or embark on a thrilling seafood adventure at the popular restaurant ‘Under The Sea’. Diamond Club was locked closed....Hmmmm....Second Point: No Diamond Club at the Splash property even if you pay for it! Offering exceptional comfort and support with 30% more double tempered pocketed coils than conventional mattresses, a patented ‘Solo Split’ system to prevent motion transfer, a 3" high-density foam Euro-top and hypoallergenic mattress cover, the DreamBed™ mattress brings the serenity of your tropical destination right into your hotel room. We were never given a map or instructions about eating, or anything! As for sleeping.... really hard to do. We've been to both Memories Splash and Royalton beforehand. Finally, we stayed there from Dec 27 to Jan 3, 2020 they book most of the rooms with local people and as such the hotel was at near capacity as was the dining area, no adherence was given to the 50 % COVID rule, tables were pushed together to accommodate groups of 16 people and the line up for food was cheek to jowl with people who had no respect for the 6 foot/ 2 meter physical distance rule. Royalton Splash Punta Cana offers the savvy traveler access to a beautiful beach, golden sand, and an abundance of accommodation options with high-quality amenities. If you are hungry at night you need to go to the other resort. Supervised programming for children and teens. Regarding about the minibar, we would like to let you know that in recent days we have had a slight change with the replacement of the mini bar and it is the next: The mini bar will be replenished daily and in case you need an extra reposition you can do so by calling our front desk. Mexico Royalton CHIC Suites Cancun Royalton Riviera Cancun Hideaway at Royalton Riviera Cancun. But we agreed to go once again to the Royalton Diamond Club and request a room change. Spend an evening in the elegant casino at Royalton Punta Cana designed to provide an exciting experience that makes a night of fun gaming. 6.9. Fifth and Sixth Points: Diamond Club service is a myth. 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